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Terms & Conditions

Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Furnituredeals. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Furnituredeals. You may not modify, distribute or re-post anything on this website for any purpose.
 
Accuracy of Content
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT unless stated otherwise, and where applicable. For a VAT receipt please click here to email us. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
 
Damage to your Computer / Media Device
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. We shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
 
Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
 
Privacy Statement
We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, please do not give us your details. This privacy policy is part of our Terms and Conditions. If you do give us your details and then decide you do not want us to use your details anymore, please email us on info@furnituredeals.co.uk. If you want to buy things from us, you will need to register on our site. Registration involves you giving us the following personal information: (i) Your title, name and address (including option to save different delivery addresses); (ii) Contact phone number and e-mail addresses; Registration enables you to speed up the ordering process, however, you do not have to register with us and can also proceed with guest checkout, though to order anything from us, you would need to provide us the required details.
 
How will we use your details?
Our offers: Once you have purchased with us, we would like to send you product updates, our latest information and special offers. Other offers:  When you register we will ask you if you wish to receive such information – if you do, simply tick the appropriate box. Alternatively you can always e-mail us with your details and mailing preferences. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. You can check any information that we are holding about you, or ask any questions about this privacy policy please click here to email us .
 
About Cookies and the way we use them
In common with other websites, we do also use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer.
You can control the use of cookies on your computer by either enabling or disenabling them yourself. You can get more information about cookies at www.allaboutcookies.org.
 
Payment
We use PayPal as our prefferred payment partner, and all transections go through their website. 
 
As a consumer, you do not need PayPal account, and can still pay using your debit/credit card, by choosing an option provided on PayPal website.  
 
Fraud checks may be conducted by PayPal on our orders. This involves checks on details provided during the order process including the address details. This may involve your details being passed to a 3rd party fraud checking company. We will hope this process as quickly as possible however on occasion dispatch of goods may be delayed. 
 
Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. 
 
The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. 
 
Title to any products you order on this website shall pass to you on delivery of the products, provided that we have processed and received payment in full for the products. 
 
All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges unless expressly stated otherwise. 
 
All transactions are taken in the UK and our transaction currency is UK Pounds (£ - GBP). 
 
 
Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
 
Ordering Errors
You are able to correct errors on your order up to the point at which you click on "submit" or “make payment” on the final page of our ordering process. If you find out any typing errors or wish to change your delivery/shipping address, please let us know ASAP by emailing on sales@furnituredeals.co.uk
 
Delivery Times and Rates
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout. Shipping information can be found here. We make every effort to deliver goods within the estimated time-scales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. We shall be under no liability for any delay or failure to deliver the products within estimated time-scales. We recommend that you make arrangements for trades people to carry out work on your behalf only after your order has been delivered and checked for damage. If you are purchasing to replace your existing furniture we also recommend that you do not dispose of your existing furniture until your new goods have arrived and been checked for damage.
 
Can I pick up my order from your shop/office?
Unfortunately, we do not offer this service at the moment, however, we will update this section once we start providing this services. 
 
Acknowledgment and Acceptance of your Order
If you have supplied us with your email address, we will notify you by email as soon as possible to acknowledge your order. Please note that this e-mail is not an order confirmation or order acceptance from Furnituredeals. Our acceptance of your order will take place upon dispatch of the product(s) ordered.
 
Changing or cancelling orders
In the first instance please click here to email us with your change / cancellation details. If your order has not yet been received then this will be possible, however if you have received the order and you wish to change / cancel goods we will apply a charge based upon the direct cost to recover and/or redeliver goods. We request that changed / cancelled items are returned in their original packaging.
 
Returns policy
Delivery discrepancies:
Any discrepancies must be reported within 7 days after delivery, preferably within 24hrs. On arrival, if packaging appears damaged it is recommended that this is marked on the delivery note before you sign. you would be charged a collection fee and there would be no refund of the original delivery charge, if no notes were made on the delivery note.
 
Missing items:
On delivery: Should an item be missed or appear not delivered then we request that you notify us as soon as possible, preferably within 24hrs of initial receipt of delivery.
On assembly: Should a part appear missing from an item please report the item that is missing the part along with a description of part you believe to be missing. On both the above instances replacement goods will be dispatched asap. 
 
Faulty goods:
Damages: must be reported within 7days after the delivery, preferably within 24hrs of receipt of goods.
Please report the fault to us with a full description of the alleged fault, using the returns form. most of the goods come with a 12 month warranty,  however general wear and tear is not covered under the 12 month warranty period. We will respond within 72 hours,   with your unique Return case ID. You will also need to provide us with images of the damage after you receive the Return case ID.
 
Unwanted goods / wrongly ordered:
You have 7 working days in which to decide to keep your ordered items or return them to us for a refund.We will not refund delivery charges for any orders placed using online deal sites. We will deduct from any refund the cost of recovering goods from customers. This is typically £40 per item (this may change and would be discussed with customer in advance) and is the direct cost to Furnituredeals of recovering the item. 
 
For reasons of hygiene we cannot refund or exchange opened mattresses or mattress toppers unless they are faulty. 
 
Some mattresses - namely memory foam mattresses - will arrive vacuum packed, please do not open and unroll to inspect if the goods are incorrect. There will be clear identification seen through the packaging. 
 
REFUNDS WILL NOT BE PROCESSED UNLESS THE GOODS ARE IN A RE-SALEABLE CONDITION 
 
Please click here to get to returns form.
 
 
Exclusions of Liability
These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
 
Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.
 
Use of this Website from outside the UK
Furnituredeals make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
 
Law, Jurisdiction and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with UK Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the UK. All contracts are concluded in English.
 
These terms and conditions do not affect your legal rights.